At Creavio, we value our customers and strive to ensure the best experience on our platform. We kindly ask that you take a moment to understand our cancellation and refund policies.
Cancellation:
You may cancel your subscription at any time. To do so, please navigate to 'Account Settings' and follow the cancellation procedures. Your cancellation will be effective at the end of your current billing period. After cancellation, you will retain access to your subscription for the remainder of that period.
Refund:
While Creavio typically operates on a no-refund policy, we understand that there may be exceptions due to unique circumstances. If you believe your situation warrants a refund, we encourage you to contact us directly. Our team will carefully review your case and work with you to find a reasonable solution.
It's important to note that this does not guarantee a refund, as decisions are made on a case-by-case basis. We appreciate your understanding.
NOTE:
By purchasing a subscription, you are agreeing to the terms of the Cancellation and Refund Policy. It is your responsibility to be aware of and understand these policies prior to making a purchase.
We encourage you to make full use of our free content or trial periods (if any) to ensure that the service meets your needs before making a purchase.
If you have any questions about our Cancellation and Refund Policy, we're here to help. Please contact our support team with any queries or concerns.